Terms and Conditions

Effective Date: June 1, 2026

Introduction

Welcome to https://easykb.ai/. This Site is owned and operated by FORJIC TECHNOLOGY, LLC ("Forjic Technology LLC," "Company," "we," or "us"). These Terms and Conditions ("Terms") govern your use of our Site and AI-powered database platform, hereafter referred to as "the Site" or "the Platform." These Terms include information about usage, licensing, intellectual property, and data responsibilities. Please read these Terms carefully. By using the Site, you consent to these legally binding Terms as well as our privacy policy ("Privacy Policy"), which is hereby incorporated.

For purposes of these Terms, the following definitions apply:

Consent and Capacity

In order to use our services, you must be at least eighteen (18) years of age and have the legal authority to enter into a binding agreement on behalf of yourself or the organization you represent. Your use of our services is conditioned on your acceptance of these Terms. If you do not agree with these Terms, please discontinue your use of the Site. By using our services, you warrant that you are entering into a binding contract with FORJIC TECHNOLOGY, LLC. Areas of the Site may also be subject to additional terms. Any additional terms are not intended to replace or supersede these Terms, but rather supplement these Terms in those specific areas.

The Company reserves the right, in its sole discretion, to refuse account creation, suspend, or terminate any account at any time, with or without cause, including but not limited to violations of these Terms, suspected fraudulent activity, illegal conduct, or any conduct that the Company deems harmful to the Platform, other users, or the Company's interests.

Tier 2 Platform User Consent Obligations

By submitting, uploading, or otherwise entering any End Customer Data into the Platform, you, as a Tier 2 Platform User, expressly represent and warrant that:

1. you have obtained all legally required consents, authorizations, and permissions from each applicable Tier 3 End Customer prior to submitting their data to the Platform, including but not limited to consents required under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA") (collectively, "CCPA/CPRA"), the General Data Protection Regulation (GDPR), and any other applicable federal, state, or local privacy law;
2. your collection, use, and submission of End Customer Data to the Platform is consistent with your published privacy policy and any representations made to Tier 3 End Customers at the point of collection;
3. you have provided Tier 3 End Customers with adequate notice regarding the use of AI-assisted processing of their data; and
4. you will promptly notify the Company if you become aware of any withdrawal of consent by a Tier 3 End Customer or any legal obligation to delete or restrict processing of their data.

Failure to comply with the foregoing obligations constitutes a material breach of these Terms and may result in immediate suspension or termination of your account.

Upon account termination or suspension, any unused credits or prepaid services will be forfeited unless otherwise required by applicable law. The Company will not provide refunds for prepaid services, subscriptions, or credits upon account termination. If termination results from Company error or breach, the Company may, at its sole discretion, issue a refund for the portion of prepaid services that were not rendered.

Intellectual Property Rights

Forjic Technology LLC's trademarks, trade names, logos, and other intellectual property incorporated into the Site, including the underlying Platform architecture, AI models, AI orchestration layers, machine learning algorithms, prompt structures, database generation logic, and all related software and technology (collectively, "Company IP"), are the sole property of FORJIC TECHNOLOGY, LLC or its licensors and are protected under copyright, trademark, trade secret, and other applicable intellectual property laws. Copying or distributing any material, illustrations, photographs, video, or content from the Site without prior written consent is strictly prohibited. Any use that constitutes an infringement of the foregoing intellectual property rights is prohibited. We, in our sole discretion, reserve the right to remove any content or take any steps deemed appropriate to protect such rights.

User Data Ownership

As between the Company and the Tier 2 Platform User, the Tier 2 Platform User retains all ownership rights in and to: (i) data and content inputted by the User into the Platform ("User Inputs"); and (ii) the specific database outputs, reports, or structures generated from the User's own Inputs ("User Outputs"). The User grants the Company an irrevocable, perpetual, non-exclusive, worldwide, royalty-free, fully sublicensable license to use User Inputs and User Outputs solely to the extent necessary to operate, maintain, improve, and develop the Platform and to perform the services contemplated by these Terms, including the right to create and use aggregated, de-identified, or anonymized data derived therefrom. This license shall survive any termination or expiration of these Terms or the User's account.

For the avoidance of doubt, the Company retains all right, title, and interest in and to the Company IP, and no license to the Company IP is granted to any User by virtue of these Terms or the User's use of the Platform. User Outputs do not incorporate or transfer any rights to the underlying AI models or Platform technology.

Prohibited Conduct — AI and Platform Integrity

Without limiting Section 4 (User Responsibilities), you expressly agree that you will not:

1. reverse engineer, decompile, disassemble, decode, or otherwise attempt to derive or gain access to the source code, underlying algorithms, model weights, training data, or architecture of the AI or any component of the Platform;
2. use automated scripts, bots, scrapers, crawlers, or similar tools to extract data, model outputs, or any other information from the Platform beyond what is made available through the Company's authorized API or interface;
3. use the Platform or its outputs to develop, train, or improve any competing AI model, product, or service; or
4. attempt to probe, test, or circumvent the security, access controls, or rate limits of the AI systems.

Violation of this section may result in immediate account termination and may expose you to legal liability.

Data Retention Following Termination

Following account termination, the Company will retain User Inputs, User Outputs, and End Customer Data for a period of ninety (90) days to allow for data retrieval and to address any outstanding disputes or legal obligations. After this 90-day retention period, the Company will delete or anonymize such data from its active systems. Notwithstanding the foregoing, the Company may retain data for longer periods where required by applicable law, regulation, legal hold, or to comply with its legitimate business interests, including:

1. aggregated, de-identified, or anonymized data for analytical and product improvement purposes;
2. data necessary to enforce these Terms or defend against legal claims;
3. backup copies maintained in accordance with standard business continuity practices, which will be deleted in the ordinary course; and
4. data required to be retained under applicable data protection, financial, or recordkeeping laws.

Upon request submitted within the 90-day retention period, the Company will provide written confirmation of data deletion, subject to the exceptions noted above.

User Responsibilities

Users of the Site agree to the following guidelines:

No Obligation to Monitor

The Company expressly disclaims any obligation to monitor, screen, review, or edit user-generated content, whether before or after posting to the Platform. The Company does not pre-screen User Inputs or other user submissions and assumes no responsibility for monitoring user activity or content compliance with these Terms.

1. You will keep your username and password confidential. You will not share this information with any other person.
2. Account Transfer and Assignment. User accounts are personal to the registered User and may not be transferred, assigned, or shared with any other individual or entity without the prior written consent of the Company. Any attempted transfer or assignment without such consent shall be void. In the event of a corporate merger, acquisition, or sale of substantially all assets, you must notify the Company at [email protected] and obtain written approval before transferring account ownership. The Company reserves the right to approve or deny any transfer request in its sole discretion.
3. You will not use another user's login and registration information.
4. You will not create fake accounts for the purpose of spamming users or visitors, collecting personal information with or without consent, or any other deceptive practices.
5. You will not circumvent, evade, disable, or otherwise interfere with the security of the Site.
6. You will not infringe the intellectual property rights of others.
7. User Representations and Warranties Regarding Content. By submitting, uploading, posting, or otherwise providing any User Inputs or content to the Platform, you hereby represent and warrant that:
   1. you own all rights to such content or have obtained all necessary licenses, permissions, and consents to grant the rights set forth in these Terms;
   2. your content does not and will not infringe, misappropriate, or violate any intellectual property rights, privacy rights, publicity rights, or other proprietary rights of any third party;
   3. your content is lawful and does not violate any applicable local, state, national, or international law or regulation;
   4. your content does not contain any viruses, malware, or other harmful code; and
   5. you have the full right, power, and authority to submit such content and to grant the licenses described in these Terms. You acknowledge that you are solely responsible for all content you provide to the Platform.

Additionally, to access certain portions of the Site, you may be required to provide information. The information you provide must be truthful, accurate, and complete. The information you provide is subject to our Privacy Policy, which is hereby incorporated into these Terms.

Account Closure and Deletion

You may voluntarily close your account at any time by contacting us at [email protected] with a request to delete your account. Upon receipt of such request, we will process your account closure within thirty (30) days. Account closure will result in the deactivation of your access to the Platform and deletion of your account credentials. Please note that certain data may be retained as necessary to comply with legal obligations, resolve disputes, enforce our agreements, or as otherwise permitted by our Privacy Policy. Upon account closure, any licenses granted to you under these Terms will immediately terminate.

Notwithstanding the foregoing, the following provisions shall survive any termination or expiration of these Terms or the User's account: Intellectual Property Rights (including the Company's retained right to use aggregated, de-identified, or anonymized data), Indemnification, Limitation of Liability, Choice of Law, Dispute Resolution, Severability, and any other provision that by its nature is intended to survive termination or expiration.

Disclaimer

THE SITE, ITS CONTENT, AND ALL MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OR GUARANTEE. YOU ACCESS THE SITE AT YOUR OWN RISK, UNDERSTANDING THAT FORJIC TECHNOLOGY, LLC DISCLAIMS ANY AND ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. FORJIC TECHNOLOGY, LLC WILL NOT BE RESPONSIBLE FOR OR LIABLE FOR ANY DAMAGE THAT MAY ARISE FROM YOUR USE OF THIS SITE. FORJIC TECHNOLOGY, LLC DISCLAIMS ANY AND ALL WARRANTIES PERTAINING TO THE ACCURACY AND USEFULNESS OF THE MATERIALS, CONTENT, SOFTWARE, OR SERVICES PROVIDED VIA THE SITE. FORJIC TECHNOLOGY, LLC MAKES NO PROMISES OR REPRESENTATIONS THAT OUR SOFTWARE IS FREE FROM VIRUSES, MALWARE, OR ANY OTHER HARMFUL COMPONENTS, OR THAT THE SITE WILL BE AVAILABLE WITHOUT INTERRUPTION.

AI-SPECIFIC DISCLAIMER. THE PLATFORM INCORPORATES ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING TECHNOLOGIES. ALL AI-GENERATED INSIGHTS, ANALYSES, DATABASE STRUCTURES, SCHEMAS, RECOMMENDATIONS, SUMMARIES, AND OTHER OUTPUTS (COLLECTIVELY, "AI OUTPUTS") ARE PROVIDED STRICTLY "AS IS" WITHOUT ANY WARRANTY OF ACCURACY, COMPLETENESS, RELIABILITY, TIMELINESS, OR FITNESS FOR ANY PARTICULAR PURPOSE. AI OUTPUTS ARE PROBABILISTIC IN NATURE AND MAY CONTAIN ERRORS, OMISSIONS, HALLUCINATIONS, OR INACCURACIES. THE COMPANY MAKES NO REPRESENTATION THAT AI OUTPUTS ARE LEGALLY COMPLIANT, PROFESSIONALLY ADEQUATE, OR SUITABLE FOR ANY SPECIFIC USE CASE. TIER 2 PLATFORM USERS ARE SOLELY RESPONSIBLE FOR INDEPENDENTLY VERIFYING ALL AI OUTPUTS BEFORE RELYING UPON THEM OR MAKING THEM AVAILABLE TO TIER 3 END CUSTOMERS. THE COMPANY IS NOT RESPONSIBLE FOR ANY DECISIONS MADE BY TIER 2 PLATFORM USERS OR TIER 3 END CUSTOMERS IN RELIANCE ON AI OUTPUTS.

THIS SECTION APPLIES TO YOU TO THE FULL EXTENT ALLOWED BY APPLICABLE LAW. FORJIC TECHNOLOGY, LLC RESERVES THE RIGHT TO MODIFY, INTERRUPT, OR DISCONTINUE THE SITE, PLATFORM, SERVICES, AND ANY FEATURES OR CONTENT THEREON, IN WHOLE OR IN PART, AT ANY TIME AND FOR ANY REASON, WITH OR WITHOUT NOTICE TO YOU. FORJIC TECHNOLOGY, LLC SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY MODIFICATION, INTERRUPTION, OR DISCONTINUATION OF THE SITE, SERVICES, OR ANY FEATURES OR CONTENT THEREON, INCLUDING ANY LOSS OF DATA, FUNCTIONALITY, OR ACCESS RESULTING THEREFROM.

No Endorsement of User Content and Third-Party Services

The Company does not endorse, support, represent, verify, or guarantee the accuracy, completeness, or reliability of any user-generated content posted on the Platform. The appearance of user-generated content on the Platform does not constitute an endorsement, recommendation, or approval by the Company. All user-generated content reflects solely the views and opinions of the user who posted it, not those of the Company. Additionally, the inclusion, integration, or reference to any third-party services, tools, applications, or platforms (collectively, "Third-Party Services") does not constitute an endorsement, recommendation, warranty, or approval of such Third-Party Services by the Company. The Company makes no representations regarding the quality, functionality, security, or reliability of any Third-Party Services.

User Compliance with Third-Party Terms

By accessing or using any Third-Party Services through or integrated with the Platform, you acknowledge that you are subject to and agree to comply with the separate terms of service, privacy policies, and other applicable policies and agreements established by the respective third-party providers. The Company is not responsible for the terms, policies, or practices of Third-Party Service providers. You are solely responsible for reviewing and understanding any third-party terms before using such services. Your use of Third-Party Services is at your own risk, and any disputes arising from Third-Party Services shall be resolved directly with the applicable third-party provider.

Limitation of Liability

TO THE MAXIMUM EXTENT PROVIDED BY APPLICABLE LAW, FORJIC TECHNOLOGY, LLC DOES NOT ACCEPT LIABILITY FOR LOSS OR DAMAGE OF ANY KIND, BE IT DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, EXEMPLARY, INCIDENTAL, ACTUAL, PUNITIVE, OR OTHERWISE, WHETHER IT ARISES FROM PERSONAL INJURY, FINANCIAL LOSS, DATA LOSS, OPPORTUNITY LOSS, THIRD-PARTY USE OR MISUSE, AGGREGATE SERVICE, PERSONAL DISSATISFACTION, OR ANY OTHER DAMAGE RESULTING FROM YOUR USE OF THE SITE. THE FULL ASSUMPTION OF RISK AND THEREFORE RESPONSIBILITY LIES WITH YOU, THE USER AND VISITOR. FORJIC TECHNOLOGY, LLC, ITS DIRECTORS, SHAREHOLDERS, EMPLOYEES, REPRESENTATIVES, AGENTS, SUBSIDIARIES, ASSIGNORS, AND LICENSORS WILL NOT BE HELD LIABLE IN ANY EVENT. FOR JURISDICTIONS IN WHICH STATUTORY LAW PROHIBITS THE LIMITATION OF CERTAIN TYPES OF LIABILITY RELATED TO THE GROSS NEGLIGENCE OF A PARTY, FORJIC TECHNOLOGY, LLC'S LIABILITY IS LIMITED TO THE FULL EXTENT ALLOWED BY APPLICABLE LAW.

AI OUTPUT LIABILITY. WITHOUT LIMITING THE FOREGOING, FORJIC TECHNOLOGY, LLC EXPRESSLY DISCLAIMS ALL LIABILITY ARISING FROM: (I) ANY TIER 2 PLATFORM USER'S OR TIER 3 END CUSTOMER'S RELIANCE ON AI OUTPUTS; (II) ANY ERRORS, INACCURACIES, OR OMISSIONS IN AI OUTPUTS; OR (III) ANY DECISIONS, ACTIONS, OR INACTIONS TAKEN ON THE BASIS OF AI OUTPUTS.

END CUSTOMER DATA LIABILITY. THE COMPANY ACTS SOLELY AS A DATA PROCESSOR WITH RESPECT TO END CUSTOMER DATA SUBMITTED BY TIER 2 PLATFORM USERS. FORJIC TECHNOLOGY, LLC SHALL NOT BE LIABLE FOR: (I) ANY CLAIMS BY TIER 3 END CUSTOMERS ARISING FROM A TIER 2 PLATFORM USER'S FAILURE TO OBTAIN REQUIRED CONSENTS OR COMPLY WITH APPLICABLE PRIVACY LAWS; (II) ANY UNAUTHORIZED USE, DISCLOSURE, OR BREACH ATTRIBUTABLE TO A TIER 2 PLATFORM USER'S ACTS OR OMISSIONS; OR (III) ANY REGULATORY FINES, PENALTIES, OR ENFORCEMENT ACTIONS ARISING FROM A TIER 2 PLATFORM USER'S NON-COMPLIANCE WITH DATA PROTECTION OBLIGATIONS. TO THE EXTENT THE COMPANY HAS ANY RESIDUAL LIABILITY HEREUNDER, THAT LIABILITY SHALL BE LIMITED IN THE AGGREGATE TO THE AMOUNTS PAID BY THE TIER 2 PLATFORM USER TO THE COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

THIRD-PARTY SERVICES LIABILITY DISCLAIMER. FORJIC TECHNOLOGY, LLC EXPRESSLY DISCLAIMS ALL LIABILITY ARISING FROM OR RELATED TO ANY THIRD-PARTY SERVICES, INCLUDING BUT NOT LIMITED TO: (I) THE AVAILABILITY, ACCURACY, RELIABILITY, QUALITY, OR PERFORMANCE OF ANY THIRD-PARTY SERVICES; (II) ANY CONTENT, PRODUCTS, INFORMATION, OR FUNCTIONALITY PROVIDED BY THIRD-PARTY SERVICES; (III) ANY ERRORS, DEFECTS, BUGS, OR SECURITY VULNERABILITIES IN THIRD-PARTY SERVICES; (IV) ANY DATA LOSS, SECURITY BREACH, OR UNAUTHORIZED ACCESS OCCURRING THROUGH OR CAUSED BY THIRD-PARTY SERVICES; (V) ANY CHARGES, FEES, OR COSTS IMPOSED BY THIRD-PARTY PROVIDERS; AND (VI) ANY ACTS OR OMISSIONS OF THIRD-PARTY SERVICE PROVIDERS. THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING ANY THIRD-PARTY SERVICES AND SHALL NOT BE LIABLE FOR ANY DAMAGES OR LOSSES RESULTING FROM YOUR USE OF OR RELIANCE UPON THIRD-PARTY SERVICES.

Indemnification

You agree to indemnify, defend, and hold harmless FORJIC TECHNOLOGY, LLC, its directors, shareholders, employees, representatives, agents, subsidiaries, assignors, and licensors (collectively, "Indemnified Parties") from and against any and all lawsuits, disputes, claims, proceedings, demands, costs, expenses (including reasonable attorneys' fees), damages, and liabilities arising from or related to:

1. any use of the Site or Platform by you or any party acting under your credentials;
2. your breach of these Terms or any policy incorporated herein;
3. your failure to obtain legally required consents from Tier 3 End Customers prior to submitting End Customer Data to the Platform;
4. any claim by a Tier 3 End Customer arising from your processing, use, disclosure, or mishandling of their data;
5. your reliance on or use of AI Outputs, including any decisions, products, services, or communications you deliver to Tier 3 End Customers based on AI Outputs;
6. your violation of any applicable data protection law, including but not limited to the CCPA/CPRA or GDPR; and
7. any infringement of third-party intellectual property rights arising from your User Inputs.

The Company reserves the right, at its own expense, to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate fully with the Company.

Data Controller and Data Processor Roles

For purposes of applicable data protection laws, including the California Consumer Privacy Act (CCPA/CPRA) and the General Data Protection Regulation (GDPR), the parties acknowledge and agree to the following allocation of roles with respect to End Customer Data:

1. Tier 2 Platform User as Data Controller. Each Tier 2 Platform User acts as the "Data Controller" (or "Business" under CCPA/CPRA) with respect to End Customer Data. As Data Controller, the Tier 2 Platform User determines the purposes for which and the means by which End Customer Data is processed. The Tier 2 Platform User is solely responsible for: (i) ensuring a lawful basis exists for processing End Customer Data; (ii) responding to data subject access, deletion, correction, and portability requests from Tier 3 End Customers; (iii) maintaining required records of processing activities; and (iv) compliance with all applicable data protection laws in connection with End Customer Data.
2. Company as Data Processor. FORJIC TECHNOLOGY, LLC acts as the "Data Processor" (or "Service Provider" under CCPA/CPRA) with respect to End Customer Data, processing such data solely on behalf of, and pursuant to the documented instructions of, the Tier 2 Platform User. The Company shall not: (i) sell End Customer Data; (ii) retain, use, or disclose End Customer Data for any commercial purpose other than performing the services specified in these Terms; or (iii) process End Customer Data outside the scope of the Company's service obligations, except as required by applicable law.
3. Data Processing Addendum. To the extent required by applicable law (including GDPR Article 28 or CCPA/CPRA service provider requirements), the Company may make available a Data Processing Addendum ("DPA") governing the processing of End Customer Data. Tier 2 Platform Users who are subject to GDPR or CCPA/CPRA are encouraged to contact the Company at [email protected] to execute a DPA prior to submitting End Customer Data to the Platform.
4. Data Subject Requests. If the Company receives a request directly from a Tier 3 End Customer regarding their personal data, the Company will promptly forward such request to the applicable Tier 2 Platform User and shall provide reasonable assistance to enable the Tier 2 Platform User to respond. The Company shall not respond directly to Tier 3 End Customer data subject requests unless expressly instructed to do so by the Tier 2 Platform User or required by law.
5. Data Security. The Company will implement and maintain commercially reasonable technical and organizational security measures designed to protect End Customer Data against unauthorized access, disclosure, alteration, or destruction. In the event of a confirmed data breach affecting End Customer Data, the Company will notify the affected Tier 2 Platform User(s) within seventy-two (72) hours of confirming the breach, to the extent the Company has current contact information on file for such User(s), and in accordance with applicable law. The Company will provide reasonable cooperation to support any required breach notifications to Tier 3 End Customers or regulatory authorities; provided, however, that the Tier 2 Platform User, as Data Controller, shall bear primary responsibility for such notifications.

Choice of Law

These Terms and any disputes arising from the use of the Site are governed by and construed according to the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles. Each party irrevocably submits to the exclusive jurisdiction of the state and federal courts located in the Commonwealth of Massachusetts, and waives any objection to venue or personal jurisdiction in such courts.

Dispute Resolution

We believe that it is beneficial to all parties to quickly resolve any potential disputes as efficiently and cost-effectively as possible. In line with this belief, you agree that any disputes arising from your use of the Site will be handled and resolved according to the provisions of these Terms, unless otherwise explicitly stated. If a dispute arises, you agree to first contact us and attempt to resolve any such issues informally within thirty (30) days. If informal attempts fail, you agree to submit any claim, dispute, or controversy to binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator in Pittsfield, Massachusetts. Each party shall bear its own costs and attorneys' fees, except as otherwise required by law. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights, data security obligations, or confidentiality provisions.

Severability

If any provision of these Terms becomes or is adjudicated to be invalid or unenforceable in any respect, all remaining provisions will continue to be valid and enforceable. To the greatest extent possible, the invalid or unenforceable provision will be interpreted to eliminate any invalidity or unenforceability in a manner consistent with both its original terms and the intent of the parties as manifested by the remaining provisions.

Changes to These Terms

We may update these Terms from time to time. We also reserve the right to modify, update, discontinue, or change any services, features, functionality, or aspects of the Platform at our sole discretion, with or without notice. If any updates are made to these Terms, they will be posted here. Additionally, if material changes are made, we will notify you via a notice posted on the Site at least thirty (30) days before the changes take effect, and registered users will receive an additional email. If you do not accept material changes to these Terms or the services offered, you have the right to terminate your account by providing written notice to the Company at [email protected] prior to the effective date of such changes. Your continued use of the Site after the effective date of any changes constitutes your acceptance of the updated Terms. Please check this page frequently for updates.

Contact Us

If you have any questions, comments, or concerns about these Terms or our services, please contact us via email at [email protected], or by mail at 82 Wendell Street, Pittsfield, Massachusetts 01201.

Privacy Policy

Effective Date: June 1, 2026

Introduction

Welcome to https://easykb.ai/. This Site is owned and operated by FORJIC TECHNOLOGY, LLC ("Forjic Technology LLC," "we," or "us"). This Privacy Policy governs your use of our website, app, email, other forms of electronic messaging, offline activities, in-person events, and third-party partners or vendors, hereafter referred to as the "Site."

We understand that your data is important to you and that you care about how your information is collected and used. We have compiled the information below to explain how we gather, use, and store your information. Please read through this policy carefully. Your use of this Site indicates your consent.

This Privacy Policy is organized into the following sections:

1. Information we collect
2. How we collect your information
3. How we use your information
4. How we share your information
5. How we protect your information
6. Age limits for children
7. Correcting or updating your information
8. Specific California resident rights
9. Updates to this policy
10. Contact information

Information We Collect

Defining Personally Identifiable Information

Personally identifiable information is any information collected by us or provided by you that with reasonable efforts could be used to identify you. Personally identifiable information includes the information you give to us directly, the information we automatically collect, and when applicable, information supplied to us by third parties.

Specifically, we may collect the following types of information:

• information that directly identifies you such as your name, age, postal address, email address, and phone number;
• order and billing information such as payment information, shipping address, and billing address;
• information from surveys, contests, and questionnaires such as your age, date of birth, gender, interests, lifestyle, income, race, hobbies, employment history, educational history, and social media details;
• information you share in our public forums through photographs, comments, uploads, feedback, reviews, testimonials, and original content;
• information regarding your requests for appointments, services, or assistance;
• information about your purchases on our Site; and
• analytics about you as a user such as the type of device you use, your internet connection, and your preferences.

Please note that the Site does not access geolocation information about where you are when using the device.

How We Collect Your Information

We collect this information in the following ways: directly from you; automatically using technology like cookies, web bugs, and other web technologies; and directly from our partners and vendors.

Information Directly From You

As you use the Site, information we collect directly from you includes information provided in response to our direct request for your name, age, postal address, email address, and phone number. We may also collect information that you provide in correspondence with our company. In addition, when you fill out a form, complete a survey, sign up for an email list, make a purchase, share content, leave a comment on one of our boards, or engage in other similar interactions, you are directly providing us with your personal information.

If you decide to register for an account with us to access additional resources, services, and goods on our Site, you will be asked to complete a form requesting information such as your name and email address in order to create a user account. You will be given the option to upload a photograph for your account.

Your information may become public if you share content or opinions on public areas of the Site. Any contributions you post as a user are at your own risk. As a company, we may restrict access to certain portions of our Site, however, we strongly encourage you to carefully consider what you share publicly and with whom you share it. If you share information publicly, we cannot guarantee that third parties will not have access to the information.

Information Automatically Collected Using Technology

Our Site uses cookies, web beacons, log files, and similar technologies to automatically collect information about who you are and how you use our Site. Cookies are small files stored on your computer that contain information and are used to track information as you navigate different sites. These technologies work together and collect information about:

• the type of device you are using,
• browsers you prefer,
• domain names you may access,
• your activities on the device, and
• your IP address.

These technologies may collect information that, on its own, does not directly identify you by name, but when combined with other information (such as IP addresses), may constitute personally identifiable information under applicable law. Over time, we may also collect information about your other activities online and combine this information for the purposes of behavioral profiling.

Do Not Track

Browsers and devices allow individuals to send "do not track" signals to websites. At this time, we do not take actions to respond to "do not track" signals. However, we honor Global Privacy Control (GPC) signals as valid opt-out of sale/sharing requests where required by applicable law, including the California Consumer Privacy Act (CCPA/CPRA).

Information From Third Parties

In some instances, we may receive information from our third-party partners and vendors about our users. We may also incorporate third-party marketing and analytic services, such as Google Analytics, to help us analyze how our Site is being used.

Our Privacy Policy only governs Forjic Technology LLC's use of your information; however, we may use these third-party services to analyze and enhance your experience.

How We Use Your Information

We collect and use information from you for the following purposes:

• to operate and maintain our Site
• to present our content to you through our Site
• to communicate with you
• to fulfill our obligations to you as presented when you provided the information
• to notify you about changes to our Site
• to enhance and optimize your experience
• for any other purpose within your consent

In some instances, we also use information to contact you about goods and services that you may find valuable; however, if you would not like to receive information about ongoing promotions or tools we believe are relevant to you, please contact us at [email protected].

How We Share Your Information

Though we do not sell or disclose the personal information we collect in the ordinary course of our business, we may share your data with third parties in accordance with the purposes described above. Additionally, in the course of business, if we buy or sell business assets or participate in a company sale, merger, reorganization, or dissolution, the data we have collected may be part of such business transfers.

With respect to End Customer Data submitted to the Platform by Tier 2 Platform Users, the Company acts solely as a Data Processor (or Service Provider under CCPA/CPRA). In that capacity, we process End Customer Data only pursuant to the instructions of the applicable Tier 2 Platform User, who acts as the Data Controller. We do not sell, rent, or otherwise disclose End Customer Data for our own commercial purposes. Tier 3 End Customers who wish to exercise data rights (including access, deletion, or correction) should contact the Tier 2 Platform User that collected their data, as that party is the Data Controller responsible for responding to such requests.

Below is a non-exhaustive list of some of the partners and vendors we use to provide our services and conduct business:

• Stripe. Stripe is a payment processor for online businesses. Its policies regarding data collection are outlined at stripe.com/privacy.

This list is subject to change at our discretion. If you would like more information about our third-party partners, please visit their specific privacy policy pages that describe their practices.

Third-Party Service Vulnerabilities and Limitations

FORJIC TECHNOLOGY, LLC EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR SECURITY BREACHES, DATA LOSS, SERVICE INTERRUPTIONS, OR VULNERABILITIES THAT ORIGINATE FROM OR ARE CAUSED BY THIRD-PARTY SERVICES, INCLUDING BUT NOT LIMITED TO THIRD-PARTY PAYMENT PROCESSORS, ANALYTICS PROVIDERS, HOSTING SERVICES, OR OTHER VENDORS. THE COMPANY DOES NOT GUARANTEE THE SECURITY PRACTICES, UPTIME, OR DATA PROTECTION MEASURES OF ANY THIRD-PARTY SERVICE PROVIDER. USERS ACKNOWLEDGE THAT THE USE OF THIRD-PARTY SERVICES INVOLVES INHERENT RISKS, AND THE COMPANY SHALL NOT BE RESPONSIBLE FOR ANY DAMAGES, LOSSES, OR UNAUTHORIZED ACCESS RESULTING FROM THIRD-PARTY SERVICE FAILURES OR BREACHES. YOUR USE OF THIRD-PARTY SERVICES INTEGRATED WITH THE PLATFORM IS AT YOUR OWN RISK AND SUBJECT TO THE TERMS AND PRIVACY POLICIES OF THOSE THIRD PARTIES.

How We Protect Your Information

We implement commercially reasonable technical, administrative, and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. Additionally, if you have registered for an account on our Site, you should not share your password or username with any other third parties. It is your responsibility to keep this information confidential.

AI Processing Disclosure

If you are a Tier 2 Platform User, please be aware that data submitted to the Platform, including any End Customer Data, may be processed by AI and machine learning systems operated by or on behalf of the Company as part of the database generation and management services. Such processing is conducted solely on your behalf and pursuant to your instructions as Data Controller. AI-generated outputs produced from submitted data are provided "as is" without warranty of accuracy or completeness, as further described in the Terms and Conditions. You are responsible for ensuring that any use of AI-processed outputs, including outputs made available to Tier 3 End Customers, complies with applicable law and any representations you have made to those individuals about how their data will be used.

Age Limits for Children

Children under the age of eighteen are prohibited from accessing the Site. Additionally, we do not use our Site to knowingly collect personal information from children. Please contact us if you learn or have reason to suspect that a child under the age of eighteen is using the Site. We will take prompt action to delete any personal information about the child.

Correcting or Updating Your Information

If you discover that inaccurate information about you has been collected, or if you would like to update the information we currently have, please contact us via email at [email protected], or by mail at FORJIC TECHNOLOGY, LLC, 82 Wendell Street, Pittsfield, Massachusetts 01201.

Specific California Resident Rights

This section is only applicable for individuals who reside in California and should be read in conjunction with our entire Privacy Policy. If you are a California resident, you have the right to:

• obtain additional information about "personal information" (as defined in the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA));
• request that we disclose certain information collected, used, disclosed, and sold about you;
• request deletion of your personal information; and
• opt out of the sale of your personal information.

The information covered by these specific rights is information that could be reasonably linked to you. It excludes information that cannot be reasonably linked to you.

To help you better understand our practices, the table below describes the categories of personal information collected, the sources of this information, how we use this information, and with which third parties we have shared this information within the past twelve months.

To exercise your right to make requests regarding your personal information, please contact us via email at [email protected], or by mail at FORJIC TECHNOLOGY, LLC, 82 Wendell Street, Pittsfield, Massachusetts 01201. We may take steps to verify your identity before providing the requested information.

Updates to This Policy

We may update this policy from time to time. If any updates are made to this policy, they will be posted here. Additionally, if material changes are made to this policy, we will notify you via a notice to this Site, and registered users will receive an additional email. Please check this page frequently for updates.

Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our services, please contact us via email at [email protected], or by mail at 82 Wendell Street, Pittsfield, Massachusetts 01201.

Cookie Policy

Effective Date: June 1, 2026

At FORJIC TECHNOLOGY, LLC, we are committed to transparent communication about the way our website collects information from users. This Privacy Policy describes and governs our data collection and processing practices. This Cookie Policy specifically addresses how we use various technologies. The cookie technologies covered in this policy include cookies, flash cookies, pixels, web beacons, and other related data files customarily used by most websites today.

We use cookies on our Site for the following purposes:

• Strictly Necessary Cookies — to enable core Platform functionality, including user authentication, session management, and security features. These cookies are required for the Site to operate and cannot be disabled.
• Performance and Analytics Cookies — to collect information about how users interact with the Site (e.g., pages visited, errors encountered), which we use to improve Platform performance. This includes cookies set by Google Analytics and similar services.
• Functional Cookies — to remember your preferences and settings (e.g., language preferences, account configurations) to enhance your experience.
• AI Session Cookies — to maintain continuity of AI-assisted database sessions and preserve workflow state across page interactions within the Platform.
• Third-Party and Marketing Cookies — to enable third-party analytics and, where applicable, to present relevant information about our services. These may be set by our authorized third-party partners as described in our Privacy Policy.

Cookies are small, encrypted data files stored on your computer's hard drive when you visit a website. They allow a Site to capture data you provide on the Site and store it for later retrieval. Cookies are most often used to capture information about things like your user preferences and decisions. By storing cookies, website owners are able to understand your online practices and create time-saving options to enhance your overall browsing experience. For example, if you opt out of signing up for our email list, the cookies that our website has stored on your computer recall that information so that you do not receive another request to join our list moments after your initial refusal.

Third-Party Cookies

The cookies stored when you visit our Site may also include third-party cookies. Third-party cookies are stored by other parties and are used primarily to track a user's browsing history. Third parties may also use cookies to provide advertising to you across various sites.

Disabling and Deleting Cookies

You can manage, block, or delete cookies by adjusting your cookie preferences in your browser settings. However, please note that disabling certain cookies could significantly impact your user experience. Specific instructions for managing cookies in your particular browser are provided at the links below:

• Google Chrome
• Firefox
• Internet Explorer
• Safari

Updates to This Policy

We may update this policy from time to time. Please check this page frequently for updates.

Contact Us

If you have any questions, comments, or concerns about this Cookie Policy or our services, please contact us via email at [email protected], or by mail at 82 Wendell Street, Pittsfield, Massachusetts 01201.